HHA's new Prepaid Debit Card Program is
here! Effective December 1, 2012, your Utility
Reimbursement Payment (UAP) will be deposited directly onto a
Prepaid Debit Card for your convenience!
Effective December 1, 2012, HHA will no longer print paper
There will be certain months where the first of that month falls
on a weekend, on those dates, funds will be deposited into your
account on the following Monday. The dates include:
December 3, 2012
January 2, 2013
June 3, 2013
September 2, 2013
December 2, 2013
HHA has partnered with Bank of America to issue your new debit
card. In the next few weeks, you will receive information from Bank
of America concerning your new card. Once you receive your
new card, activation is required.
It is important that debit card recipients read all
correspondence received from HHA and Bank of America.
The Prepaid Debit Card Program is only for families who receive
a monthly UAP. If your family qualifies for a monthly UAP,
HHA will enroll you automatically to receive a Prepaid Debit Card
by mail. All UAP payments will be deposited onto your debit card
The Prepaid Debit Card Program offers:
* Time Savings-Faster access to funds and funds
automatically available; no checks to cash;
* Access-Funds available 24 hours per day, 7
days per week through any Bank of America ATM;
* Convenience-Cards can be used everywhere Visa
or MasterCard debit cards are accepted-in stores, online or by
* Customer Service-Bank of America
representatives can assist you 24 hours per day, 7 days per week
via internet or toll-free number.
We hope this transition is as convenient as possible. Answers to
Frequently Asked Questions can be found by
clicking here or you may call HHA with questions at
713.260.0600. For more information on your Bank of America Prepaid
Debit Card call 1.866.213.4074.