In its efforts to provide children with fun, safe places to play, HHA has begun a multi-year campaign to replace playgrounds that need upgrading. The first phase was completed with the installation of new playgrounds at Forest Green and Irvinton Village.

Effective Wednesday, March 25, the HHA central office will be closed until further notice.

HHA is providing remote services via website, email, mail and phone.

HCVP landlords:  The 4/1 check run was processed in full and on time.  Thank you for your partnership.  Detail can be found on the Partner Portal or you can call our Call Center at 713-260-0500.

HHA Response to COVID-19    

Dear HHA Residents, Participants and Partners:

 

The Houston Housing Authority is focused on ensuring your health and safety amid the COVID-19 pandemic. This is an unprecedented time in Houston and across the world. We thank you for being flexible and accommodating as together we take the appropriate precautionary steps to limit the spread of COVID-19. Below is an overview of HHA's plans for COVID-19 operations as we move forward.

   

HHA MAIN OFFICE    

  • Effective Monday, March 16th, and until further notice, our lobby at 2640 Fountain View Drive has been closed to clients. We have set up a secure drop box outside the building for residents, participants, landlords and partners to drop off documents.  We encourage you to Stay Home - Work Safe.

   IMPLEMENTED ACTIONS FOR PUBLIC HOUSING RESIDENTS

 

     Suspension of Notices to Vacate

     Suspension of Evictions for non-payment of rent and minor lease violations

     Suspension of transfers, move-ins, move-outs

     Suspension of routine work orders

     Suspension of housekeeping inspections

     Suspension of community-wide/congregate food distributions

     Suspension of all resident activities to include Resident Council and Partners

     Closure of all community rooms/areas on the property

     Residents should email or call property management offices instead of in-person visits

     Emergency work orders will require additional troubleshooting via phone calls

     Existing repayment agreements will be extended 

     Recertification deadlines will be extended

     Rent payments should continue to be submitted via on-site depositories "drop-boxes"

     Non-tenant guests who are visiting socially are discouraged, especially at elderly sites; Medically-related visitors and caregivers may continue to visit residents

     Pest control services will be conducted on the exterior of buildings and common areas

     Pest control services will temporarily be suspended in residents untils

 

IMPLEMENTED ACTIONS FOR HOUSING CHOICE VOUCHER PARTICIPANTS 

     Recertification deadlines will be extended

     Suspension of Terminations

     Suspension of Voucher issuance for current and new clients

     Suspension of Moves/Unit Transfers and Portability Briefings

     Landlord payments will continue to be processed but delays may occur

RESOURCES

     HHA Customer Service Hotline: 713-260-0500

     HHA Facebook and Twitter

     CDC: COVID-19 FAQ

     CDC: How to Protect Yourself from COVID-19

     Houston Health Department (HHD)

HHD COVID-19 Call Center: 832-393-4220   | M-F: 9am-7pm; Sa: 9am-3pm

Resident Letter

HCVP Participant Letter  

Landlord Letter

 

Welcome to HHA!    

Welcome to the Houston Housing Authority's website! This website includes information about our many housing programs and affordable housing developments, client services and important contact information. We encourage you to take full advantage of the information provided, so we can do an even better job providing affordable housing opportunities and access to related services to those in need.

For questions please contact our customer service center at (713) 260-0500.

Our Mission

To improve lives by providing quality, affordable housing options and promoting education and economic self-sufficiency.

Applicant Portal NOW available to update for Public Housing & Housing Choice Voucher registrants

The Houston Housing Authority has implemented a secure, web-based Applicant Portal tool in an effort to better serve Public Housing and Housing Choice Voucher (Section 8) applicants currently on our program waiting lists. The portal allows applicants to access and update their waiting list status information. Click here to login.

The Houston Housing Authority has implemented this Applicant Portal as a secure, web-based tool, in an effort to better serve Public Housing and Section 8 applicants who are currently on our waiting list.  This portal allows applicants to access and update their waiting list status information.

Change to Process for Public Housing

The Houston Housing Authority is no longer accepting paper applications for public housing, at any of its sites or offices. Interested persons are able to submit applications only online, 24-hours a day. Click here for details.

Community Resources

The Houston Housing Authority is committed to providing support to its low-income, elderly and disabled residents. Please visit our Community Resources page to find helpful programs, emergency shelters, and resources in and around Houston.  

City & County Disaster Preparedness Guides

The Houston Housing Authority works in cooperation with its municipal and county partners to provide useful information for housing residents and HCVP participants in advance of local large-scale emergencies. Click the following links for tools, tips, and resources from the City of Houston and Harris County Offices of Emergency Management.

Partner Portal & Direct Deposit

Our new Partner Portal and Direct Deposit for Housing Assistance Payments (HAP) is live now! Partner Portal is your secure, web-based access to unit account information available 24 hours per day, 7 days per week. You can access your personal profile, payment detail information, inspection results, family re-examinations and 1099s. Annual charges for Partner Portal will be deducted from your HAP Payment on December 1 each year. Click here for more information.

Houston Housing Authority will no longer issue paper checks. Your HAP payments will be deposited directly into your bank account or via debit card. If you are interested in direct deposit, click here to download the required forms and for more information.